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ADA Accessibility

The Sullivan Arena is fully compliant with the American with Disabilities Act. Information on accessibility can be found below.

Accessible Seating & Ticketing:
Wheelchair accessible seating and semi-ambulatory seating are located in various sections and levels throughout the Sullivan Arena.

Please identify yourself as a disabled guest upon purchasing tickets. Only three (3) companion/escort may accompany a disabled guest into designated seating areas.

Any questions and/or concerns should be directed to the Sullivan Arena Box Office at (907) 279-0618.

ADA Seating:
If a patron needs an accessible (ADA) seating location, but has purchased a ticket on the secondary ticket market, the patron should call the Box Office at (907) 279-0618 for proper arrangements.

Wheelchair accessible seating and semi-ambulatory seating are located in various sections and levels throughout the Sullivan Arena. Please identify yourself as a disabled guest upon purchasing tickets. Only three (3) companions/escorts may accompany a disabled guest into designated seating areas.

Accessible (ADA) Seating Relocation Policy:
Please call several days before an event to be relocated to accessible seating. Please be aware that while SMG will attempt to accommodate you however possible, we cannot guarantee that there will be an available relocation seat for you. SMG is not responsible for ticket sales for some events, and we cannot guarantee the availability of additional seats at events, particularly those events that are sold out. If you encounter an issue during an event with your ticket or seating, please visit the Sullivan Arena Box Office.

Accessible Parking:
Parking for guests with disabilities is available in Sullivan Arena Parking lot. To gain access to accessible parking, proper vehicle registration is required as well as a current disabled placard with a matching identification card.

For information about accessible parking for an event, please refer to the event information page for that specific event.

Hearing Assistance:
Sign language interpreters can be arranged by the ADA Facilitator. Please allow at least ten (10) business days to fulfill this request (see contact info for ADA Facilitator below).

Guests with Visual Impairments/Service Animals:
Trained guide dogs, signal dogs, or service animals assisting guests with disabilities are permitted inside the Sullivan Arena. Please identify such animals to ticket takers upon entry.

The ADA Facilitator can be contacted at (907) 279-0618 or email pontt@sullivanarena.com. Requests for aid and service should be made at least ten (10) business days prior to event. The ADA Facilitator may be unable to fill a request if made less than ten (10) business

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